Refund and Returns Policy

Return & Replacement Policy – JustShudh

At JustShudh, we are committed to delivering fresh, healthy, and high-quality products.

Due to the perishable nature of our products, returns are generally not accepted. However, we offer a hassle-free replacement or refund under the following conditions:

1. Eligible Cases for Return/Replacement

We accept return/replacement requests only in the following situations:

• Product received is damaged
• Wrong item delivered
• Product is spoiled at the time of delivery

2. Return Window

Customers must inform us within 7 days of delivery with proper photo or video proof.

3. Return Process

To raise a request, please share:

• Order ID
• Clear photos of the product
• Description of the issue

You can contact us via:
Email: [email protected]
WhatsApp: 8437445626

4. Refund Process

• Refunds will be processed within 7 business days after approval
• Amount will be credited to the original payment method
• For Cash on Delivery (COD), refund will be processed via bank transfer or UPI

5. Cancellation Policy

Orders can be cancelled within 2 hours of placing the order. Once processed or shipped, cancellation is not possible.